Fahlbusch Industrieberatung

Dr. Martin Fahlbusch
Muehlenweg 18
30938 Burgwedel-Wettmar
Germany

Fon: +49 5139 9509-185
Fax: +49 5139 9529-114
info@fahlbusch-industrieberatung.de

Fahlbusch Industrieberatung
Solving conflicts – Facilitating collaboration.

Structured Procedure in the Mediation Process

Procedure Model

Order Clarification

Determination of basic conditions

Appraisal

Assessment
of positions

Conflict Determination

Assessment
of interests

Assessment of Needs

Clarifying basic needs

Options and Criteria

Approach analysis to resolve conflicts

Binding Settlement

Framework for a reviewable implemen-
tation